Orders and subscriptions

How can I find my order number?

If you’re not sure of your order number, then here are some ways to find it:

  1. In your account page, here. This is the easiest way.
  2. In your email order receipt – search your emails for “TeamUpdraft”
  3. In your PayPal receipt, if you paid by PayPal – not the PayPal transaction ID, but further down, look for the words “Invoice ID: UD-(some numbers)”

If you don’t know your order number, we can usually find it using the email address you used to make the purchase. We can also find it if your site is connected for updates. Just let us know you don’t have it when filling out the support form. Please note that this may delay support, so it’s best to provide the order number if you can.

Our plugins

Try TeamUpdraft’s full suite of WordPress plugins.

  • UpdraftPlus

    Back up, restore and migrate your WordPress website with UpdraftPlus

  • WP-Optimize

    Speed up and optimize your WordPress website. Cache your site, clean the database and compress images

  • UpdraftCentral

    Centrally manage all your WordPress websites’ plugins, updates, backups, users, pages and posts from one location