Troubleshooting

What should I do if I see the message ‘file size limit exceeded’?

This message means that the zip engine creating your backup had to stop, because the system it is running on is configured with a maximum file size limit.

i.e. The zip file created by that zip engine isn’t allowed to be larger than the limit.

This is very rare – we have only come across one hosting company that this occurs with (Strato, in Germany). To avoid it, tell UpdraftPlus to use a different zip engine. (The limit appears to only apply to one of the three possible zip engines).

To do that, edit your wp-config.php file for your WordPress site in a text editor, and add this line somewhere near the top (after the opening <?php):

define('UPDRAFTPLUS_NO_BINZIP', true);

Then, start a fresh backup. You should not see the message again.

Our plugins

Try TeamUpdraft’s full suite of WordPress plugins.

  • UpdraftPlus

    Back up, restore and migrate your WordPress website with UpdraftPlus

  • WP-Optimize

    Speed up and optimize your WordPress website. Cache your site, clean the database and compress images

  • UpdraftCentral

    Centrally manage all your WordPress websites’ plugins, updates, backups, users, pages and posts from one location