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Critical error activating plugin

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  • This topic has 2 replies, 2 voices, and was last updated 6 days, 2 hours ago by Vanessa Graham.
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  • 8 April 2025 at 11:41 AM #7069052
    Richard Mattera
    Participant

    Cloned my site successfully to do some development, activated my plugin immediately received critical site error on clone,usually I can disable the plugin causing the error but I cannot find my cloned cpanel file manager to disable the bad plugin so that I can return to my clone, working on a word press platform …..new to updraft any suggestions

    8 April 2025 at 11:41 AM #7069053
    Richard Mattera
    Participant
    This reply has been marked as moderator-only.
    10 April 2025 at 3:18 PM #7071330
    Vanessa Graham
    Keymaster

    Hi Richard,

    Apologies for the delay.
    You should have been sent SFTP details by email
    You can also goto https://teamupdraft.com/my-account/clones/
    Click “manage” next to the clone >> show SFTP access credentials
    It looks like you have got your clone up and running though?

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