Database not being encrypted, and passphrase setting disappeared

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  • This topic has 2 replies, 2 voices, and was last updated 3 weeks, 2 days ago by Vanessa Graham.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #7053824
    admin-6063
    Participant

    After a recent update, the ability to set a database encryption passphrase has disappeared from my settings menu. The place in the settings screen where the passphrase is usually set has now disappeared, and there is no text field to set it. Also, in my recent backups the database is not being encrypted (I have checked by directly opening the files).

    Other premium features such as incremental backup are still functioning.

    I have deleted and reinstalled, reactivated the plugin, but this doesn’t solve the problem.
    I have also disconnected and reconnected to the updraft account, also doesn’t help.

    #7053825
    admin-6063
    Participant
    This reply has been marked as moderator-only.
    #7054799
    Vanessa Graham
    Keymaster

    Hi,

    Apologies for this, our development have a fix for this. It should be with you shortly. Please make sure you keep your plugin updated.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Database not being encrypted, and passphrase setting disappeared’ is closed to new replies.

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