Is there an update to lost settings message now on over 200+ websites

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #7061499
    Mike Richwalsky
    Participant

    Hi team,

    Was there a resolution in a previous thread to all our sites suddenly losing their premium connection. As the question was asked earlier, is there a programmatic way to fix this without us logging into 200 websites?

    ERror Message

    #7061500
    Mike Richwalsky
    Participant
    This reply has been marked as moderator-only.
    #7061501
    Mike Richwalsky
    Participant

    A follow up — we also woke up today to lots of disk full server warnings. Since this error, Updraft plugin has started backups for several days, but not been able to complete because of this bug/error, so it just keeps storing the backups locally, filling the disk. Several sites had been hung for a few days and were over 30-40GB each.

    #7072730
    Vanessa Graham
    Keymaster

    Hi Mike,

    Sincere apologies for this, we are updating the plugin to make sure this does not happen again. I am checking with our development team to see if we are able to provide a fix that does not involve having to reconnect your sites.

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