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My premium subscription is not recognized

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  • This topic has 2 replies, 2 voices, and was last updated 1 month ago by Ashley Porter.
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  • 19 March 2025 at 3:40 PM #7049175
    nmavro73
    Participant

    I have premium license but even though i connect it does not get recognized as premium

    19 March 2025 at 3:40 PM #7049176
    nmavro73
    Participant
    This reply has been marked as moderator-only.
    19 March 2025 at 3:58 PM #7049200
    Ashley Porter
    Keymaster

    Hi,

    Sorry about the delay.

    We have migrated our sites (updraftplus.com, aiosplugin.com and getwpo.com) into this new site teamupdraft.com

    So there may be unexpected issues.

    We just had some downtime where we were finishing the migration process, so this may have caused your above issue.

    Could you try and connect your license again and if it doesn’t work let me know.

    I can get the premium plugin to you.

    Best Wishes,

    Ashley

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