TeamUpdraft home page

Where do I download the plugin?

Use this public forum to get technical support only if you have an active subscription to UpdraftPlus Premium and you’re having difficulties submitting a support ticket or receiving emails from us. Otherwise, please submit a support ticket.

If you have the free version, please seek support from the WordPress plugin forums.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • 27 March 2025 at 2:56 PM #7057524
    Alberto
    Participant

    I can’t download the Premium plugin in my account
    https://snipboard.io/0mJWxZ.jpg

    27 March 2025 at 2:56 PM #7057525
    Alberto
    Participant
    This reply has been marked as moderator-only.
    31 March 2025 at 7:46 PM #7061740
    Vanessa Graham
    Keymaster

    Apologies for this, can you try again now? (you should be able to download it from the Downloads section)

    31 March 2025 at 9:01 PM #7061792
    Alberto
    Participant

    Show: No downloads available yet.

    10 April 2025 at 3:38 PM #7071355
    Vanessa Graham
    Keymaster

    Hi,

    Apologies for delay, I have removed the old entitlement and generated you a fresh download, can you try again now?

    Kind Regards,
    Vanessa

    10 April 2025 at 6:50 PM #7071509
    Alberto
    Participant

    Show more: No downloads available yet.

    11 April 2025 at 9:05 PM #7072723
    Vanessa Graham
    Keymaster

    Hi Alberto,

    Apologies for this, can you try again now.
    In addition, here is a direct link to the download for you:

    Home

    12 April 2025 at 3:56 AM #7073047
    Alberto
    Participant

    The link takes me to a page, if I click Get Premium I have to buy it.

    14 April 2025 at 6:05 PM #7075375
    Vanessa Graham
    Keymaster

    Hi Alberto,

    Apologies, try this link: https://drive.google.com/file/d/1pRrbOcuXUGPM-UVvsZeOHqf1vh6H0c3_/view?usp=sharing

    14 April 2025 at 7:27 PM #7075440
    Alberto
    Participant

    I can’t use your link. Why don’t you put a link in my account?

    14 April 2025 at 8:45 PM #7075497
    Alberto
    Participant

    Maybe I solved it: I downloaded it and use it as a base, then I install it and it asks me to update it.

    15 April 2025 at 8:49 PM #7076548
    Vanessa Graham
    Keymaster

    After you download it and activate your licence, the plugin will check for updates and update if needed.

    16 April 2025 at 8:17 AM #7076962
    Alberto
    Participant

    My account keeps showing “No downloads available yet” and I don’t know why. Every year Mr. Dee automatically renews it for me.

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.

Our plugins

Try TeamUpdraft’s full suite of WordPress plugins.

  • UpdraftPlus

    Back up, restore and migrate your WordPress website with UpdraftPlus

  • WP-Optimize

    Speed up and optimize your WordPress website. Cache your site, clean the database and compress images

  • UpdraftCentral

    Centrally manage all your WordPress websites’ plugins, updates, backups, users, pages and posts from one location