wtf wheres my download tghat i paid for why you wasting my time

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #7067877
    BUTLER LAWRENCE
    Participant

    Subject: Missing Premium Download – Order #UDP2176186

    Hi Team Updraft,

    I recently purchased UpdraftPlus Premium (Order #UDP2176186 placed on July 8, 2024), and my order shows as “Completed” in my account. However, there is **no download link** for the premium plugin appearing under the Downloads section of my account.

    I’ve tried logging out and back in, clearing my cache, and checking across different browsers — still nothing.

    Please assist in restoring the correct download link or manually providing access to the ZIP file. This is time-sensitive as I need to deploy the plugin on a live WordPress project.

    Thanks for your help!

    — Scott

    BUTLER LAWRENCE
    Participant
    This reply has been marked as moderator-only.
    #7069651
    Bryle Crodua
    Participant

    Hi Scott,

    Apologies for the inconvenience.
    I’ve replied to your UpdraftPlus support request email.

    Kind Regards,
    Bryle

Viewing 3 posts - 1 through 3 (of 3 total)
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