FAQs

How do I download one folder from a backup?

Currently, UpdraftPlus only allows you to download individual files from backups. To download a folder, you’ll need to first extract the backup directly on your cloud storage or web host.

The following steps can be adapted for most cloud storage providers and web hosting file managers.

1. Ensure you have sufficient space

Section titled 1. Ensure you have sufficient space

The extracted files can be significantly larger than the original compressed file, often up to five times the size. However, if your storage provider or file manager allows you to extract only the specific folder you need, you can significantly reduce the required space.

  • Sign in to your cloud storage or file manager.
  • Navigate to the folder containing your backup file.
  • Create a temporary folder to avoid cluttering your folder.
  • Right-click on the backup file and select the ‘Unzip’ or ‘Extract’ option.
  • Some providers, like Google Drive, allow you to extract specific folders within the backup.
  • Extract your backup into the temporary folder you created.

If there’s no option to extract to a specific folder

Section titled If there’s no option to extract to a specific folder
  • Extract the backup to the current folder.
  • Move the extracted files and folders to the temporary folder manually.
  • Once the backup is extracted, locate the folder you want to download.
  • Right-click on the folder and select the ‘Download’ option.
  • Remove the temporary folder.

Note: The exact steps and terminology might vary depending on the specific platform you’re using.

 How can I download individual files?

Section titled  How can I download individual files?

On your website, go to Backup / Restore >> Existing backups and click the backup that contains the file you want.

View of the existing backups window in UpdraftPlus

Click the Browse contents button, navigate to the file you wish to download.

Click the browse all existing UpdraftPlus backups on the 'Existing backups' page

Click the file name followed by the download link.

Our plugins

Try TeamUpdraft’s full suite of WordPress plugins.

  • UpdraftPlus

    Back up, restore and migrate your WordPress website with UpdraftPlus

  • WP-Optimize

    Speed up and optimize your WordPress website. Cache your site, clean the database and compress images

  • UpdraftCentral

    Centrally manage all your WordPress websites’ plugins, updates, backups, users, pages and posts from one location