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I backup via FTP, but after upgrading to UpdraftPlus Premium, FTP stopped working

Some FTP servers advertise encryption as being available – but if you try to use it, you find it is broken and times out (usually because the people operating the server have not configured their firewall correctly). UpdraftPlus Premium will use encryption if it is advertised. If you find that your FTP connections are not working after upgrading to UpdraftPlus Premium, then just turn the encryption off. (Or alternatively, get your hosting people to fix their FTP server).

To do this, open the expert settings:

Select 'Save changes' button

Then, check the box in order to disable SSL, and save your changes.

select 'Save changes' button

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