Troubleshooting

When installing, my web hosting says there’s a maximum file size I can upload – what can I do?

If, when installing UpdraftPlus, you get an error message saying that your webserver has configured a limit for uploaded file sizes, and that the plugin is too large, then you can use any of these solutions…

Install the free “Upload Larger Plugins” plugin from the WordPress plugin repository. Just go to Plugins >> Add New in your WordPress dashboard, search for it, install it, and activate it.

  • Unzip it on your PC/Mac (you will then get a folder called ‘updraftplus’)
  • Use FTP to upload it into your webspace, in the wp-content/plugins folder, so that it becomes wp-content/plugins/updraftplus.
  • Navigate to your WP dashboard to activate it.

Learn more about how WordPress installs plugins here.

3. Increase the configured upload size limit:

Section titled 3. Increase the configured upload size limit:

if your web hosting allows you to, by editing a php.ini file. Use FTP to create a file called php.ini (or edit the existing one, if there is one) in the same directory of your WordPress site, with these contents (UpdraftPlus is around 7MB):

; Maximum allowed size for uploaded files.
upload_max_filesize = 40M

; Must be greater than or equal to upload_max_filesize
post_max_size = 40M

If that fails, try placing the php.ini file in the wp-admin folder instead. If that fails, you’ll need to ask your web hosting company for guidance.

Our plugins

Try TeamUpdraft’s full suite of WordPress plugins.

  • UpdraftPlus

    Back up, restore and migrate your WordPress website with UpdraftPlus

  • WP-Optimize

    Speed up and optimize your WordPress website. Cache your site, clean the database and compress images

  • UpdraftCentral

    Centrally manage all your WordPress websites’ plugins, updates, backups, users, pages and posts from one location