TeamUpdraft home page

TeamUpdraft support

Get help with UpdraftPlus (including add-ons), WP-Optimize, AIOS and UpdraftCentral. Read documentation or contact us below.

  • Documentation

    Provides guidance on getting started, installation instructions, troubleshooting tips, and answers to frequently asked questions.

  • Account Management

    Get support for managing your TeamUpdraft account, including billing, payments, orders, and subscriptions.

  • Ask for help (premium only)

    Get direct support from our developers. Submit a support ticket to start and receive a reply via email. An active subscription to a TeamUpdraft premium plugin is required.

  • Ask for help (users of free plugins)

    Downloaded a TeamUpdraft plugin from the WordPress plugin directory? Get support there – find your plugin and create a support topic to get started.

  • Premium support forums

    For premium customers who are unable to submit a support ticket or aren’t receiving our emails.

  • General or pre-sales enquiries

    For general questions, pre-sales inquiries, or affiliate and partnership queries, fill out our general enquiries form.

  • Data protection and privacy centre

    For details on how we process and manage your data, visit our data protection and privacy centre.

Our plugins

Try TeamUpdraft’s full suite of WordPress plugins.

  • UpdraftPlus

    Back up, restore and migrate your WordPress website with UpdraftPlus

  • WP-Optimize

    Speed up and optimize your WordPress website. Cache your site, clean the database and compress images

  • UpdraftCentral

    Centrally manage all your WordPress websites’ plugins, updates, backups, users, pages and posts from one location