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TeamUpdraft premium support

This support form is exclusively for users of our premium plugins. For help with a free TeamUpdraft plugin, please visit the WordPress plugin forums.

Premium support form

We recommend updating to the latest version before contacting us – you may have a problem that has already been fixed.
If your support request is regarding a failed backup or restoration, you will need to attach a log so that we can diagnose your issue. Please do so below.
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Accepted file types: txt, pdf, png, gif, jpg, zip, Max. file size: 15 MB.

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    Our plugins

    Try TeamUpdraft’s full suite of WordPress plugins.

    • UpdraftPlus

      Back up, restore and migrate your WordPress website with UpdraftPlus

    • WP-Optimize

      Speed up and optimize your WordPress website. Cache your site, clean the database and compress images

    • UpdraftCentral

      Centrally manage all your WordPress websites’ plugins, updates, backups, users, pages and posts from one location